Refund Policy
If you experience any issue with your kit or have question - please contact us. We value our customers and we're happy to provide expert help and assistance in order to provide a solution to any issue experienced.
As we custom manufacture kits to order, we operate a strict no returns policy inline with ACCC guidelines. Returns are authorised only under the following circumstances:
- There is a fault or error with the item supplied that we cannot rectify for you within a reasonable timeframe
- The item supplied is not compatible with the application we specifically advertise it for
- The item supplied differs substantially from our description or specifics we advertise
We regret that we cannot allow a return for reasons outside of our control such as:
- Change of heart / circumstances or ordering error / mistake
- Any fault caused by an installation error, misuse or other external factors beyond our control
- A fault or error that is able to be rectified within a reasonable timeframe